Privacy & Cookie Policy
Last updated: November 2024
At CouncilJobs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Cookie Policy explains how we collect, use, store, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name and contact details (email address, phone number)
- Account credentials (username and password)
- CV/resume and employment history (if you choose to upload)
- Job search preferences and saved searches
- Application history and interactions with job listings
Technical Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on the website
- Referring website and navigation patterns
- Cookies and similar tracking technologies (see Cookie Policy below)
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our job search platform
- To create and manage your user account
- To facilitate job applications and connect you with employers
- To send you relevant job alerts and notifications (if you've opted in)
- To improve our website functionality and user experience
- To analyze usage patterns and website performance
- To comply with legal obligations and protect against fraud
- To respond to your inquiries and provide customer support
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you provide explicit consent (e.g., for marketing communications)
- Contract: To fulfill our services when you create an account or use our platform
- Legitimate Interests: To improve our services and ensure website security
- Legal Obligation: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Council Employers: When you apply for a job, we redirect you to the council's own recruitment portal
- Service Providers: Trusted third parties who help us operate our website (e.g., hosting, analytics)
- Legal Authorities: When required by law or to protect our rights and safety
All third-party service providers are required to maintain the confidentiality and security of your information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (subject to legal requirements)
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing of your data for specific purposes
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us.
7. Cookie Policy
Cookies are small text files stored on your device when you visit our website. We use cookies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Analyze traffic and user behavior
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly (e.g., session management)
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and personalize your experience
- Analytics Cookies: Collect anonymous data to improve our services
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block all cookies
- Delete cookies when you close your browser
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Questions About Your Privacy?
If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact us:
Email: privacy@counciljobs.co.uk
Address: London, United Kingdom